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SHOTSWIPE SUPPORT · iOS + ANDROID

Here when you
need us.

ShotSwipe is made to keep photo and video cleanup simple and private across iPhone, iPad, and Android. Find answers below or contact us directly.

What does ShotSwipe do?

ShotSwipe helps you review the photos and videos already in your library, one moment at a time. It is designed to make the decision to keep or move on feel quick and clear.

Are my photos uploaded?

No. Photo and video review happens on your device. ShotSwipe does not upload your library for sorting.

How do I change photo access?

Open Settings on your iPhone, iPad, or Android device, choose ShotSwipe, then update photo and video access. Where supported, you can choose which items to share with the app.

How do I recover a deleted item?

Open your device’s Photos or Gallery app and check Recently Deleted or Trash. Your device and media provider control how long an item remains recoverable.

How do I manage or restore a purchase?

In ShotSwipe, open Me, choose your plan, and tap Restore Purchases. Subscription changes and cancellations are managed in your Apple Account on iOS or in Google Play subscriptions on Android. Use the same store account that made the original purchase.

How can I get help?

Email developer@lotustar.tech with a description of the issue, your device model, operating-system version, and the steps that led to it. Do not attach private photos or videos.